Customer service

Please follow this link if you would like to apply for a metrobus keycard If you already have a keycard, you can log in here Students need to regist...

To find our fares for tickets purchased on the bus, please follow this link and then select your route number. Please then click on the '+ Timetable'...

Please view the below map to view the areas covered by our Metrorider & Metrovoyager tickets

To view keycard prices, please select the relevant link below Please click here for Metrovoyager fares on the key Please click here for Redhill &...

We are sorry that you wish to make a complaint.  Your feedback is always welcome. Where you think we need to improve or if you have found the servi...

Tap On, Tap Off with Contactless - it’s so convenient! Tap On, Tap Off with a contactless payment card is by far the most convenient way to pay for yo...

       Lost property If you have left an item on one of our buses please fill in our lost property form , we will then get back in touc...

You can log into your key card through our dedicated key card site https://key.metrobus.co.uk/smart-card/ Simply enter your email address and pass...