Brighton & Hove Buses

busID renewal
If a busID has expired and needs to be renewed, please visit our 1Stop Travel Shop and we will be able to issue a new card. Please bring the old keycard...
Fri, 28 Aug, 2020 at 12:07 PM
I have lost my keycard
The quickest way to get a replacement is to pop in to our Travel shop in North Street Brighton and we can cancel your current key the same way as a b...
Tue, 31 Jan, 2023 at 4:03 PM
Should I buy a NetworkSaver or CitySaver ticket?
citySAVER These tickets are valid in area from Shoreham, Patcham, Falmer and Saltdean. (Boundaries are Old Shoreham Red Lion, Dyke Road Avenue/Tongdean ...
Tue, 31 Jan, 2023 at 3:36 PM
Planning a journey
You can use our online journey planner on our website or mobile app to help plan your journey Simply enter your journey details and date of t...
Tue, 31 Jan, 2023 at 3:58 PM
Lost Property
       Lost property If you have left an item on one of our buses please fill in our lost property form , we will then get back in touch i...
Wed, 8 Feb, 2023 at 2:09 PM
How do I log in to my key card?
You can log into your key card through our dedicated key card site Smartbuses.co,uk   Simply enter your email address and password If you d...
Mon, 6 Feb, 2023 at 7:21 AM
Making a complaint
We are sorry that you wish to make a complaint.  Your feedback is always welcome. Where you think we need to improve or if you have found the servi...
Fri, 13 Jan, 2023 at 8:13 AM
Tap on Tap On, Tap Off with Contactless
Tap On, Tap Off with Contactless - it’s so convenient! Tap On, Tap Off with a contactless payment card is by far the most convenient way to pay for yo...
Tue, 31 Jan, 2023 at 4:02 PM
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Tue, 17 Jun, 2025 at 1:33 PM